ONLINE PAYMENTS FOR CITY UTILITES IS NOW AVAILABLE!
4/2/2026
We are excited to offer our customers the option to pay their bill online through our provider, PayStar. You may pay your bill 24/7. You may use a Debit Card or Credit Card. We accept MasterCard, Visa and Discover. Just click the green "Pay Your Bill Now'' button located to the right or at the bottom of this page to get started. Have your account number handy and follow the prompts. **Please note per Paystar, our online pay provider, will add a transaction fee of $2.95 for bills up to $100.00 and will also charge 2.95% fee (not dollars-percentage) on any bills over $100.00.
This change is part of our ongoing efforts to improve efficiency, enhance security, and provide more convenient payment options for our residents. You can pay your bill online through our website columbusjctia.gov
THE FIRST TIME YOU UTILIZE THE ONLINE PAYSTAR SYSTEM YOU WILL PROMPTED FOR YOUR ACCOUNT NUMBER (YOU CANNOT SEARCH BY NAME OR ADDRESS)
YOUR ACCOUNT NUMBER IS LOCATED ON THE RIGHT SIDE OF YOUR BILL!
Once you have entered your account number then create a profile! That way your information will be saved for future use!
Once you receive an email you will click IN YOUR EMAIL the finish profile registration